Call Centre 24/7

Call Centre 24/7

The CORIS Assistance Call Centre is an important factor to the success of our company. Our team professionally guides policyholders (individuals or companies) 24 hours a day, 7 days a week.

Whether you need advice on the interpretation of certain clauses, insurance conditions or uncovered risks contained in the travel and health insurance policy you have purchased from one of our clients (Romanian or international insurers) or you need assistance in critical moments following the occurrence of an insured event, our agents are at your disposal 24 hours a day, 7 days a week. 

Here are some of the reasons why policyholders contact the CORIS Assistance Call Centre:

  • Open lines and operators available 24/7
  • Calls answered in less than 20 seconds
  • Dissatisfied customers rate is of less than 1%
  • Abandoned calls rate is of less than 5%
  • Assistance provided within 2 hours of the call in metropolitan areas and within 4 hours in hard-to-reach areas

You can contact us 24/7 at: (+4021) 201.90.30